This document includes information to support the conduct of a Business Impact Analysis for a hospital. Zhong, S. Free registration required. Journal of Health Services Research and Policy. The authors developed a framework for key indicators of hospital resilience, which they categorized into eight domains, 17 subdomains, and 43 indicators. They contend that the framework may be used for assessment purposes, as well as to inform priorities for emergency response.
Continuity Guidance Circular. International Organization for Standardization. International Organization for Standardization ISO is an independent, non-governmental membership organization and the world's largest developer of voluntary International Standards. National Fire Protection Association.
This guide supports the efforts of the public and private sector Critical Infrastructure and Key Resources community and their businesses to develop and execute business continuity preparedness and response plans for a pandemic. The primary government and pandemic influenza-specific background material, references, and contacts are included.
Public health and healthcare is one of the critical infrastructure areas. California Emergency Medical Services Authority. Incident Response Guide: Utility Failure. Incident Planning Guide: Utility Failure. This document includes a series of questions to guide hospitals in planning for utility failures associated with systems such as power, water, heating, ventilation, air conditioning, medical air, vacuum, or medical gases.
This document provides a four step process for the development of a hospital emergency water supply plan and includes tips for assembling the right planning team, performing a water use audit, analyzing alternatives, and developing and exercising the plan. Dunlop, J. This presentation discusses why healthcare IT is particularly vulnerable to failure and its negative impacts; how emergency management and IT staff can collaborate to enhance preparedness; and how to use the provided framework for continuity of operations planning aimed at mitigating the effects of IT system failure and unplanned downtimes.
Ekekwe, N. Rethink your Business Continuity Strategy. Harvard Business Review. This brief article outlines key points to consider when preparing IT infrastructure continuity plans. Electromagnetic Pulse Special Interest Group.
This document can help healthcare facility managers and planners increase resilience, plan for extended power outages, and create and store enough power on-site to operate in "island mode" for a prolonged period of time without outside sources of power or fuel. It outlines challenges and opportunities to solve a number of high-impact threats to critical infrastructure that can result in a regional or nationwide months-long power outage, making it unlikely for timely outside help to arrive.
This document highlights issues for healthcare facilities to consider regarding power outages. It also provides a checklist of key planning considerations, and recommendations for fostering a relationship with a facility's utility company.
This document provides information on the impact of water loss on healthcare facilities, and a series of questions for planners to use to prepare their facilities for water service interruptions. This fact sheet summarizes steps a healthcare facility can take to ensure communication during incident response when normal technologies fail. Lei, J. International Journal of Medical Informatics. The authors identified and characterized health information technology outage incidents in China. The main causes for outages included software defects, overcapacity issues, and malfunctioning hardware.
Stuart, C. Association for Executives in Healthcare Information Technology. In this article, the Chief Technology Officer CTO for a large hospital system discusses the processes used by his team to build a strong IT disaster recovery program and plan. Namely, he notes how critical it is to have the right infrastructure in place to support applications; how project management is handled; how priorities are determined for applications; and how to get leadership buy-in and financial support for disaster recovery planning.
True, M. This is a continuity of operations plan template for long-term care facilities that may be customized as needed. This newsletter dedicated to continuity of operations contains a healthcare section, with links to continuity planning tools for nursing homes, community health centers, and home care services.
This resource includes business continuity planning tools and templates for use by health centers and other providers. Provider Resources. This webpage includes a link to an Emergency Preparedness Resource Guide for Home Care Providers, which includes sections on emergency planning and business continuity planning. There are also links to fillable forms that support the Emergency Preparedness Resource Guide.
This document discusses the core components of a business continuity plan, and how to develop plans to ensure that health centers continue to function during emergencies or disasters.
Reissman, L. This presentation discusses continuity of operations planning for EMS agencies. This resource is a business continuity plan template for long-term care and skilled nursing facilities. This webpage includes links to resources to assist certified community behavioral health clinics CCBHCs with developing continuity plans.
This hour-long course discusses continuity of operations planning for a community health center, and describes how to develop protocols to allow a community or regional health center to supplement hospital care during an emergency.
Home Care Business Continuity Plan. This business continuity template may be referenced and adapted by other home care agencies developing their own plans. Yale Emergency Management. Business Continuity Planning Guide for Laboratories. This document provides an overview of key continuity of operations issues faced by the laboratory community. It is designed to aid Principal Investigators in considering the additional protection and steps that should be taken to protect laboratory personnel and the other functions being conducted.
Although many of the elements are common to academic teaching and support departments, some are highly specific to laboratories, and their successful preparedness requires specialized emergency resources and planning. Association of Public Health Laboratories. This document provides a laboratory COOP, which is a comprehensive, pre-event plan that describes the procedures, policies, and arrangements necessary for a laboratory to respond quickly and effectively to a wide variety of possible disruptions or threats.
It describes what is in place, what the laboratory does to respond, and what is required to maintain the COOP.
Although developed for public health laboratories, it can be adapted for use by hospital laboratories. HICS Forms. DC Emergency Healthcare Coalition. This planning template provides guidance on ensuring that essential business functions are continued in the event a disaster or other untoward incident disrupts normal healthcare facility business operations.
Eastern Health Australia. While it contains some guidance specific to facilities in Australia, the key considerations for managing EMR downtime found in this document may be useful to U. Illinois Critical Access Hospital Network. Business Continuity Plan Example. This template partially customized for a Diagnostic Imaging Department , may be used as a reference for other hospitals in developing a business continuity plan.
Johns Hopkins Medicine. Business Continuity Planning Templates. This resource is a detailed template to support business continuity planning and plan document development used by Johns Hopkins. It may be used as a reference by other organizations in building their continuity programs and plans. This resource can assist hospitals and other healthcare organizations with improving their readiness for unplanned IT downtime events. It discusses planning approaches, and key considerations for these types of events.
National Institute of Standards and Technology. This sample template is specific to information system continuity and can be tailored by emergency planners in a variety of settings. Niemer, P. Children's Hospital Colorado. It is meant to serve as a template for healthcare facilities as they request departmental information necessary to develop a Continuity of Operations COOP plan. The name was changed to be more reflective of the data being collected. Business Continuity Plan.
This Ready. Rucks, A. The authors present an overview of continuity of operations planning COOP and a COOP plan template, and review how to complete the template and associated worksheets. Four Phases of Emergency Planning 3. Organization 4. Initial Phase of Plan Development 5. Organization and Responsibilities 6.
Command System 6. National Emergency Management System 6. Incident Command System 7. Plan Maintenance 8. EOC Preparedness 2.
EOC Team Leadership 2. EOC Team Personnel 2. EOC Location 2. Alternate EOC Location 2. Assessment of Communication Assets 2. Establishment of Communications 2. EOC Supplies 3. EOC: Organization 3. Chain of Command 3.
EOC: Roles and Responsibilities 3. EOC Support Staff 3. EOC: Activation 4. Activation Decision 4. Activation During Non-working hours 4. EOC: Operations 5. Concept of Operations 5. Receipt of Engineering Division Damage Assessments 5. EOC Action Plans 5.
Priority Functions 5. Guidance to Other Personnel 5. Hours of Operation 5. Augmentation of Staff 5. Security and Access Controls 6.
EOC Plan: Administration 6. Plan reviews 6. Plan Distribution 7. EOC Staff Duties 7. Central Point of Contact 2. CPC Responsibilities 2.
CPC Response Actions 3. Communications Resource Requirements 3. Telecommunications 3. Internet Service 3. Television and Radio Stations 3. Amateur Radio 3.
Emergency Communications Kits 4. Warning and Notifications 4. Resource Requirements 4. Response Actions 5. Public Information and Media Relations 5. Resource Requirements 6. Evacuation Preparedness 2. Contact information for PSC offices. Operational Changes Fact Sheet. Information regarding the status of meetings, hearings, filing requirements, consumer complaints, fiscal matters, etc.
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